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PDF Report Issue (Missing pdf files etc)

(Under construction)

If any report is missing from your PDF report please check below:

For example here, we assume the entire application data report is missing from the PDF report.

1. Go to report folder typically located at: C:\Users\{Your domain name}\Desktop\Secure View

2. Look for AppData folder and open it to see ANY PDF file is created. (See image below)

appdata-folder-with-PDF-created.jpg

3. Sorting the list by name will arrange files such that every 3rd file is PDF file (See above image)

4. Verify if pdf file is missing (see sample below)  

Missing-PDF.jpg

Please send a screenshot as above to support@susteen.com or call 949-789-8236.

We will call you or e-mail back with possible solutions

 

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