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General info necessary regarding your case unlocking phones

If you can e-mail below about your issue that will help us to prepare how to approach resolving the issue

Your e-mail address

Your phone number

1. Make
2. Model
3. Patern lock or pin code lock
4. Is the phoone OTG compatible ? See the diagnostics below:
General link: https://susteen7.zendesk.com/hc/en-us/sections/115000347603-SVStrike

Specific link for Phone compatibility : 

https://susteen7.zendesk.com/hc/en-us/articles/115001275386-SVStrike-Phone-compatibility-check-plus-Box-diagnostics


5. What is the device you are trying to break the lock with ?
6. What are the errors/symptoms that prevents you from going further ?
Error message, symptoms screenshots will be helpful.


Please call me at any time (If I did not call you or did not have your number)

Thank you.

Shoji Taniwaki aka (Sean)
QA/TS
Susteen Inc
949-789-8236

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