"Configuration Error" - SV4 Button not responding

This error is due to incorrect Windows configuration file. 

Please call us at 949-789-8236 if the instruction below is not clear.

Open Windows explorer: (Enter search key word "windows explorer" in windows search box) 


Copy the following path and paste into the folder path:




Image below shows v4.0.30319 but you may need to go to v2.0.50727 instead


 The contents of Config folder:


Open Machine.config (as text) and search for <>.

At the end of the line - if you have <DbProviderFactories/> shown in red below

Sample: (this file causes error)




<add name="Microsoft SQL Server Compact Data Provider" invariant="System.Data.SqlServerCe.3.5" description=".NET Framework Data Provider for Microsoft SQL Server Compact" type="System.Data.SqlServerCe.SqlCeProviderFactory, System.Data.SqlServerCe, Version=, Culture=neutral, PublicKeyToken=...."/>

</DbProviderFactories> <= KEEP this ilne

<DbProviderFactories/> <=DELETE JUST this line if you see one

</> > <= KEEP this ilne  (you need to delete the line above)


After the deletion was done please Save it. You MUST restart SV4 (SecureView 4) after this fix. Please call 949-78-8236 should you need further help.

Thank you !

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.