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Fails to complete the pattern


Symptoms 

Using Android AOA box (OTG cable has no issue) 

  • Drawing pattern lock line, does not complete to the end (cut in the middle) 

Cause 

Firmware version v1.1 was installed on the AOA box. 

Resolution 

Update AOA Box firmware 

  1. Download and unzip firmware update program from link below. (JUH660 Update - v00.9.zip 

  1. Disconnect all ports on the AOA box 

  1. Connect PC to AOA micro USB port using micro USB data cable 

  1. Run unzipped JUH660 Update - v00.9.exe 

  1. Click "Update" button in the program window. 

  1. After firmware update has completed, Confirm "update successful" message in the program window. 

  1. Disconnect micro USB cable 

 Resource 

AOA box Firmware update program download link: 

https://secureview.us/support/download/aoa/JUH660_Update_v0.9.zip 

For more details please call 949-789-9236 or e-mail to support@susteen.com

Thank you !!

 

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