Quick Fix Link: July 11 2018
iTunes is now Microsoft store app (currently W10 only).
Download link: (Applicable to W7 also)
1. Install above and launch iTunes
2. This will remove existing iTunes
3. If you do not see the phone icon as shown below please reboot the Windows
and restart the iphone itself and retry
Should you still have difficulty
Please call me at any time or let me know the date and time if you want me to call you.
Shoji Taniwaki aka (Sean)